Design · Brand · Product Management
Ian
Carr.

I make brands people believe in and products people come back to. From hospitalized kids to half a million monthly readers to a national EV network backed by eight automakers — this is the work.

415K
Monthly visitors built at IONNA from zero
IONNA · 2024–Present
$28M+
Annual revenue platform led & grown
Scrum Alliance · 2020–2024
$154K
Creator campaign owned start to finish
Gamers Outreach · Jacksepticeye Partnership
6M+
Social followers grown in 3 years
Save the Children · 2014–2018
Brand StrategyIntegrated MarketingProduct ManagementCreative Direction
TL;DR
Executive Summary

Ian Carr is a senior brand, experience design, and creative leader with 15+ years building identities, connected digital-physical experiences, and omni-channel campaigns across automotive, SaaS, EdTech, and nonprofit sectors. Currently serving as Head of Brand, Content, and Creative at IONNA — where he designed every touchpoint a customer sees, hears, touches, or interacts with, from the charger screen UI to the furniture in the lounge — he operates at the rare intersection of brand strategy, UX design, and physical experience. His work spans brand systems, digital product design, experiential environments, and integrated marketing, with a track record of measurable, visible outcomes across every engagement.

Head of Brand, Content & Creative — IONNA 1,667× traffic growth — Scrum Alliance National EV brand launch — 8 OEM partners Physical → digital experience design Physical-to-digital experience design UX & Experience Design Brand Strategy Visual Identity Product Management Video Production Growth Strategy Agency Management Catapult/Epsilon · Snyder Group · 2009–2014
Career Overview
Quick-Scan Index
Click any row to jump to full case study ↓
Company Role Dates What I Did
IONNA
Head of Brand
Brand Strategy · UX Design · Digital · Environmental · Content
2024 – Present
Built the brand, content, and creative operation from zero for the EV charging network backed by 8 major automakers. Owned every customer-facing touchpoint from guidelines to physical signage.
View ↓
Scrum Alliance
Product & Content Lead
Content Strategy · Product Management · Editorial Design
2020 – 2024
Transformed a low-volume internal blog into a 500,000-visitor/month ed-tech training platform through a full digital transformation — content architecture, UX, brand identity, and editorial strategy rebuilt from zero.
View ↓
Gamers Outreach
Brand & Creative Lead
Brand · Marketing · PR · Talent Relations
2018 – 2020
Joined as the 3rd full-time hire and built the entire marketing department from zero — brand identity, video production, PR, and high-profile talent partnerships with gaming creators, NFL teams, and Xbox corporate.
View ↓
Save the Children
Creative Director → Director, Technology Innovation & Digital
Creative Direction · Technology Innovation · Digital Experience · Global Campaigns
2015 – 2018
Served as Creative Director for the brand department — overseeing all design, photo, video, and copy from in-person gala events to digital experiences, print campaigns across 15+ countries, and pioneered VR/360° donor storytelling.
View ↓
Catapult/Epsilon & Snyder Group
Art Director & Digital Designer
Art Direction · Digital Design · Agency Creative
2009 – 2014
Art direction and digital design for Kellogg's, Subway, Mars, Gerber, GE Capital, and United Way — across digital, print, in-store, experiential, and broadcast channels at two full-service CPG agencies.
Agency
Point of View
A great brand answers the question every customer is quietly asking before they read a word: "Should I trust this?" A great product answers what comes right after: "Will this actually work for me?" My job is to make both answers obvious.
Featured Work — 2024–Present
IONNA — Head of Brand
Head of Brand, Content & Creative 2024 – Present Durham, NC

Juicin' Up
North America

IONNA set out to do what no EV charging brand had done: feel warm, nostalgic, and genuinely American. As Head of Brand, I own everything a customer sees — identity, guidelines, website, merch, social, video, and the physical Rechargery experience. Partnered with VML following a five-month competitive pitch.

Key Accomplishments
Brand system launched nationally in 2025 — covered by AdWeek, LBBOnline, MediaPost & CleanTechnica
Owned ionna.com, shop.ionna.com, @ionna.official social content, and YouTube — all brand touchpoints under one team
Brand guidelines built to scale across a national physical and digital footprint
Network scaled to 100+ live Rechargery sites and 1,000+ bays across North America
IONNA Rechargery at dusk
iONNA logo
IONNA Rechargery aerial IONNA charge dispensers IONNA Rechargery interior lounge — retro orange velvet chairs, market, and branded wall mural
8
Founding automaker partners
100+
Live Rechargery sites
30,000
Chargers targeted by 2030
1,000+
Charging bays live or under construction
Website
IONNA.com Find a Rechargery map page screenshot
ionna.com — flagship digital presence
Every word, visual system, and brand expression flows from brand work my team owns — from the "Rechargery" naming to the warm nostalgic copy.
↗ Visit site
Merchandise
IONNA General Store
shop.ionna.com — brand merch store
The IONNA General Store extends the brand into physical goods — apparel, hoodies, outerwear, and road-trip essentials.
↗ Visit store
Social Media · Postcard Campaign
IONNA postcard — Greetings from Fruita, Colorado IONNA postcard — Proudly Chargin' Las Vegas Nevada
@ionna.official — Location-based postcard campaign
Each new Rechargery opening celebrated with a custom postcard — local flavor, retro illustration, and the IONNA brand voice. Brand strategy and creative direction from concept through execution.
↗ @ionna.official
Video Content
IONNA Official YouTube channel screenshot
IONNA Official YouTube — video storytelling
Brand storytelling and customer education — Rechargery tours, campaigns, and how-to guides.
↗ YouTube channel
Brand Guidelines · October 2024
The system built to scale a nation

Every rule, ratio, and typographic decision documented for a brand going from zero to a national network. Built through a five-month competitive pitch with VML. This is the infrastructure that makes IONNA recognizable at a Rechargery in Apex, NC or scrolling Instagram at midnight.

Ion Orange
#FF5C00
Soft Dark
#0C272E
Robin's Egg
#A1C6C2
Soft White
#F2E9DB
Logo System — 6 variations
iONNA primary logo
Primary
iONNA reversed
Reversed
iONNA one-color
One-color
iONNA pill logo
Contained wordmark — signage & labels
Type System — Swell + Satoshi
IONNA always appears in all caps. The uppercase i followed by a vowel can read as a lowercase l — all caps removes the ambiguity. Every rule has a reason.
UX, Product Design & Physical Experience
A brand experience so complete,
it has no seams.

At IONNA, I designed every sensory touchpoint a customer encounters — before they arrive, while they charge, and long after they leave. The website, the charger screen UI, the building canopy, the environmental signage, the interior floor plan, the furniture, the lighting, the tile on the walls, the QR code experience that connects the physical location to the digital world. If you see it, hear it, touch it, or interact with it — the brand team built it, and I led that team.

01 · Discover
Find a Rechargery
ionna.com — SEO-driven UX, map interface, audience-segmented content. 415K monthly visitors built from zero.
02 · Arrive
The Rechargery
Canopy branding, environmental signage, wayfinding, and building identity. Every visual — designed.
03 · Plug In
Charger Screen UI
UI/UX and graphic design for the dispenser screens — from 80% to 95%+ first-time plug-in success. A top-ranked CPO by customer satisfaction.
04 · Stay
The Lounge Experience
Interior design direction — floor plan, furniture, color, lighting, tile, and materials. Brand extended into physical space.
05 · Connect
QR & Digital Bridge
QR codes on chargers and buildings connect customers from physical locations to the digital ecosystem — amenity access, brand continuity, responsive mobile web.
IONNA Rechargery canopy and building branding at dusk
Building & Canopy Branding
Environmental identity — canopy design, signage system, color application, and brand presence at scale
IONNA Rechargery interior lounge — orange velvet chairs, Rechargery Market, branded wall mural
Interior Design Direction
Floor plan, furniture, lighting, tile, color — every material choice made intentionally
IONNA charger screen UI — 36% charge display, iONNA Now Charging, Ford Mustang Mach-E plugged in
Charger Design & UI
Dispenser UI/UX, graphic design, and brand application on the hardware itself
ionna.com · Full Site Architecture · Figma Design System · 12 Pages
IONNA full site architecture — all 12 pages in Figma
IONNA homepage UX
B2C Experience
Homepage
Dual-CTA hero serving both consumer and business audiences from a single entry point
IONNA B2B host acquisition page
B2B Acquisition Flow
Host a Rechargery
Site-host acquisition flow — drove 800% B2B lead growth from <25 to 200+/month
IONNA Find a Rechargery map page
Wayfinding & Discovery
Find a Rechargery
Location-based UX connecting drivers to their nearest Rechargery — responsive across web and QR entry points
80% → 95%+
First-time plug-in success
UI/UX and graphic design for the charger dispenser screens was the primary driver of this leap. Ranked as a top charge point operator by customer satisfaction — outperforming industry incumbents.
Charger Screen UI · Hardware UX
415K
Monthly website visitors
ionna.com scaled from zero through a full UX architecture — audience-segmented journeys, conversion-optimized flows, and a Figma design system built to scale across 12+ page types.
Web UX · Figma · Design System
800%
B2B lead pipeline growth
The B2B host acquisition UX — ROI calculators, conversion-optimized landing pages, and partner toolkits — grew inbound site-host leads from fewer than 25 to 200+ per month.
Conversion UX · B2B Pipeline
IONNA Figma design system — type scale, color tokens, button states
Figma Design System
One system. Every surface.

A complete Figma design system — type scale, color token system, component library, and usage guidelines — built to ensure brand consistency whether a designer is working on the website, a developer is building the OEM partner portal, or a vendor is producing on-charger signage. Every surface shares the same system.

Figma Design System Type Scale Color Tokens Component Library Hardware UI Environmental Design
LBBOnline · Apr 2025
IONNA Gives EV Charging Stations a Retro Appeal in New Campaign
AdWeek · Apr 2025
VML Wins Ionna Account to Challenge Tesla's Dominance
MediaPost · Apr 2025
EV Charging Brand Ionna Plays Up Nostalgia
CleanTechnica · Apr 2025
Cute, Quirky IONNA Consortium Brings Its A Game
Marketing Results
415K
Monthly website visitors
ionna.com — built from zero
800%
B2B lead pipeline growth
<25 → 200+ site-host leads/month
1M+
Earned media impressions
Launch day — coordinated across 8 OEM networks
95%
First-time plug-in success
Ford & Rivian OEM integration — industry benchmark
240kW
kW/bay/day utilization
Started at zero — 13 months ago
140
Sites open in ~2 years
On track to be 3rd largest DC fast charging network in the US
17K
Merch store sessions
shop.ionna.com — since launch
40%
Content production time saved
AI-powered system — 3x output volume
Case Study — 2020–2024
Scrum Alliance — 1,667× Growth
Digital Transformation & Content Lead 2020 – 2024
Scrum Alliance · Agile Matters Blog

From low-volume blog to 500,000-visitor ed-tech platform

300 500K monthly visitors 1,667×

Monthly views when I started. Monthly visitors when done.

A complete digital transformation — not just a redesign. Rebuilt content architecture, visual identity, editorial strategy, and UX from scratch to convert a low-traffic internal blog into a high-volume ed-tech training platform and Scrum Alliance's primary top-of-funnel growth engine.

Before — 300/month
Agile Matters before redesign
After — 300K/month
Scrum Alliance redesigned resources hub
1,667×
Traffic Growth
Monthly visitors grew from 300 to 500,000 — becoming the primary inbound channel.
Full
Editorial Redesign
Content architecture, visual identity, taxonomy, and UX rebuilt from zero for a national audience.
Top-of-Funnel
Engine
The platform became the primary top-of-funnel driver for Scrum Alliance's certification leads.
Platform transformation & content architecture
Rebuilt taxonomy, navigation, and UX from a single-column blog into a rich ed-tech destination — filterable by topic, format, and certification track.
Brand & visual identity system
Designed and implemented a new visual identity for the platform — aligned with Scrum Alliance's brand refresh with consistent type, color, and imagery standards.
Content strategy for organic growth
Developed editorial strategy driving organic search discovery — turning the blog from an internal resource to an industry destination.
5-part educational video series
Conceived and produced a five-episode series for Scrum Alliance's professional certification audience — scripted, directed, and delivered on brand.
Marketing Results
300K+
Monthly platform visitors
Scaled from ~300 — a 99,900% increase
$28M+
Annual revenue platform
Repositioned brand directly tied to revenue growth
35%
Renewal rate increase
Directly tied to video series launch (100K views)
42%
Engagement lift
AI-powered campaign system — 35% effort reduction
45%
Email list growth per year
Over two consecutive years — driven by platform content
20x
Win-back rate improvement
AI-assisted lifecycle campaigns & behavioral segmentation
25%
Enterprise revenue growth YoY
Fortune 500 co-branded programs & attribution frameworks
100K
Video series views
5-part educational series — tied to 35% renewal lift
Nonprofit Brand — 2018–2020
Gamers Outreach — Brand Identity & Partnerships
Gamers Outreach brand cover
Gamers Outreach logo
3rd Full-Time Hire → Marketing Dept. Lead 2018 – 2020
Gamers Outreach Foundation

Built the marketing machine behind a nonprofit helping hospitalized kids play

Gamers Outreach is a for-purpose organization restoring joy and normalcy in the lives of hospitalized children through gaming. Joining as the 3rd full-time hire, I built the entire marketing department from zero — establishing the brand, leading all creative production, standing up a PR function, and forging the high-profile partnerships that put the organization on the national map.

Key Accomplishments
Built the entire marketing department from zero as the 3rd full-time hire — strategy, brand, creative, and PR
Full brand identity & guidelines built from zero — logo, color, type, usage rules, and voice
Video production across multiple fundraising and awareness campaigns, end to end
PR and talent relations — partnerships with top gaming creators, NFL teams, and Xbox corporate
Scaled the organization's marketing presence from zero visibility to national recognition
Brand Positioning — Who We Are
Gamers Outreach brand positioning
Color System & Visual Identity
Gamers Outreach color system
Orange
#f5853b
Slate Blue
#374851
Black
#222222
Cloud Gray
#F1F4FA
Brand Identity
Logo System & Brand Guidelines
Full logo suite, color system, typography, clear space rules, and usage guidelines built from zero to ensure brand consistency across all channels.
Video Production
Campaign Video Content
Multi-campaign video production across fundraising and awareness initiatives — concepting, scripting, directing, and delivery for gaming communities and donors.
PR & Talent Relations
High-Profile Partnerships & Media
Led PR and talent relations — securing partnerships with top gaming creators, NFL teams, and Xbox corporate. Built coalitions that gave a small nonprofit national-scale reach and credibility.
Gamers for Giving 2019 — $637,311 Raised
The biggest event I've ever built — from brand to stage
Eastern Michigan University · Gaming creators, influencers & fans · Powered by Gamers Outreach
Gamers for Giving 2019 — arena full of gamers at Eastern Michigan University with Twitch scoreboard
The arena floor — hundreds of gamers raising $637K for hospitalized children
Gaming creators competing at the Gamers for Giving main stage
Main stage — gaming talent
Gamers Outreach team member celebrating with balloons and confetti
Celebration — end of event
Gaming creator visiting a hospitalized child with a Gamers Outreach GO Unit
The mission — what the fundraising funds
NFL · My Cleats My Cause Campaign
Gamers Outreach — NFL My Cleats My Cause Campaign ft. Denver Broncos

NFL · My Cleats My Cause Campaign — Partnered with the Denver Broncos and players Casey Kreiter & Joe Jones to spotlight Gamers Outreach during the NFL's national awareness campaign. One of the organization's highest-visibility PR moments.

Marketing Results
Revenue growth in 18 months
$843K (2017) → $2.53M (2020)
$637K
Gamers for Giving 2019
Largest single event — gaming creator coalition
$154K
Jacksepticeye campaign
YouTube creator partnership owned start to finish
480%
Instagram growth
Creator program — 12M+ combined audience reach
300%
Donor & partner base growth
18 months — integrated campaign ecosystem
460+
Hospitals served internationally
Grew from 150 hospitals at start of tenure
YouTube engagement growth
Gaming creator partnership program
20+
Fortune 500 sponsors managed
Including NFL teams, Xbox corporate, major gaming brands
Humanitarian Brand — 2015–2018
Save the Children — Omni-Channel Brand & Immersive Media
Creative Director → Director, Technology Innovation & Digital 2015 – 2018
Save the Children · Global

Every Last Child Deserves a Safe Place to Call Home

Joined as Creative Director — overseeing all design, photography, video, and copy across a global brand. Promoted to Director of Technology Innovation & Digital Experience, leading the organization's expansion into emerging platforms: VR/360° storytelling, livestream fundraising, gaming campaigns, and the digital infrastructure that aligned 36 international fundraising markets around a single brand system.

Scope of Work
Website redesign — before & after
Omni-channel campaigns — digital, print, social, email
Program photography & art direction
VR / 360° immersive donor video — pioneered for the org
Gaming & streaming fundraising campaigns
Print campaigns across 15+ countries
Program photography — girl on scooter at sunset
"A camera can't look away. And when you put a child in the frame with honesty and care, neither can the donor."
On immersive storytelling for Save the Children
120+
Countries reached through campaigns and brand work
VR/360°
Pioneered immersive video storytelling for donor engagement
Omni
Channel campaigns across digital, social, email, print, and video
Website Redesign
Full website and landing page redesign — homepage, Become a Fundraiser, and supporting pages.
Gaming Campaigns
Life Force, #GamingTuesday, and TwitchCon campaigns — connecting the gaming community to humanitarian fundraising.
Print & Email
Insider newsletters, global campaign creative across 15+ countries, email template systems, and print campaigns.
VR / 360° Video
Pioneered immersive video storytelling for donor engagement — putting people inside the story in a way no flat video could achieve.
Featured Campaigns
Save the Children — Most Shocking Second a Day

Most Shocking Second a Day — 80M+ views. Part of a global brand campaign I contributed to as part of the Syria advocacy push. The brand alignment, storytelling framework, and multi-country campaign infrastructure that made this possible was built by our team.

#7WordsForSyria Campaign
A campaign that earned Cristiano Ronaldo's public support

Conceived and led the #7WordsForSyria campaign — a social activation calling on public figures to speak up for Syrian children. The campaign earned celebrity engagement from Cristiano Ronaldo and generated international press coverage.

↗ Read coverage
Marketing Results
6M+
Social followers grown
2M → 6M+ in 3 years — 2% monthly growth rate
$9.5M
Gala fundraising — 2016
Full event design & creative direction
80M
Views — global campaign
"Most Shocking Second a Day" — campaign contributor
~20%
Donation conversion lift
UX optimization, A/B testing & immersive storytelling
36
Fundraising countries aligned
Global rebrand enabling consistent campaigns worldwide
25%
YoY campaign performance lift
Data-driven optimization across 6-person team
12+
Enterprise CSR partnerships
Global sponsors — millions in partner-matched funding
🏆
Global Digital Excellence Award
VR/360° immersive storytelling — 2017
Full Operating Range
What I Bring — The Full Stack

I don't just build brands — I build the systems, teams, and data infrastructure that make marketing a predictable growth engine. The range below spans from zero-to-one brand creation through full-funnel campaign operations, product delivery, and executive reporting. If you're looking for a VP of Marketing who can operate the whole system, this is what that looks like.

01
Brand & Creative Leadership
Zero-to-one brand creation, visual identity systems, brand guidelines, UX architecture, creative direction, environmental design, agency management. Launched IONNA nationally in under 6 months.
02
Integrated Marketing & GTM
Full-funnel campaign strategy, B2B, B2C, and DTC execution, go-to-market architecture, launch playbooks, OEM partner marketing, and cross-channel orchestration across paid, owned, and earned.
03
Product Management
Roadmap ownership, sprint facilitation, backlog management, UX alignment, and cross-functional delivery. Advanced Certified Scrum Product Owner (A-CSPO) — launched Scrum Alliance's first AI-enabled education product at 95% learner satisfaction.
04
Growth & Demand Generation
SEO architecture, content strategy, lifecycle marketing, lead generation systems (800% pipeline growth), email (45% YoY list growth), and top-of-funnel engine building — including 300K+ visitor platforms built from near-zero.
05
AI-Powered Marketing Operations
LLM-integrated content production, predictive audience modeling, automated campaign sequencing, A/B testing frameworks, and real-time KPI dashboards. 40% production time reduction, 3× output scale at IONNA. Certified AI & Agility Expert.
06
Performance Analytics & Reporting
GA4, Looker, Tableau, HubSpot, Salesforce Marketing Cloud. Built executive KPI dashboards tying brand and campaign performance to utilization, pipeline, and revenue — with weekly C-suite and OEM reporting at IONNA.
07
Content & Video Production
TV commercials, pre-roll, VR/360° immersive storytelling, episodic series (100K views), YouTube, social content — from concepting through execution and post-production. Won a Global Digital Excellence Award for VR storytelling.
08
Team Building & Org Design
Built marketing departments from zero (Gamers Outreach — 3rd full-time hire; IONNA — built cross-disciplinary team spanning creative, content, UX, social, video, and product marketing). 9-person team led at Scrum Alliance.
09
Partnerships & Fundraising
Enterprise CSR partnerships, creator & influencer programs (12M+ reach), OEM co-marketing, talent relations (NFL, Xbox, gaming creators), and fundraising campaigns — $9.5M gala, $637K Gamers for Giving, $154K Jacksepticeye campaign.
Industry Recognition
Awards, Speaking & Credentials
Industry Awards
EV Charging Brand of the Year — Nominee
2024
Scrum Alliance Innovation Award
2023
Save the Children Global Digital Excellence Award
2017 — VR/360° immersive storytelling
Speaking & Thought Leadership
Global Scrum Gathering — Speaker & Facilitator
2023
Global Scrum Gathering — Speaker
2022
Washington DC Innovation Summit — Speaker
2018
Save the Children Global Forum
DreamHack Sweden 2017 — Featured Brand Booth
Certifications & Credentials
A-CSPO — Advanced Scrum Product Owner Certified AI & Agility Expert Certified Agile Leader (CAL) Six Sigma Yellow Belt Google Analytics Certified HubSpot Marketing Certified Salesforce Marketing Cloud